In the event you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with the customer service team through any of the below mentioned channels:
Upon receiving your complaint, HomBell shall verify the authenticity and the nature of the complaint and if HomBell is convinced that the complaint is genuine, HomBell will accept the request for a replacement or refund of the order amt. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, HomBell reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by HomBell in this regard.
Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform HomBell at the earliest.
In the event the return of a product is duly accepted by HomBell , the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment and HomBell or the approved payment gateway will credit your refunds directly into Your debit/credit card or online accounts or provide You with a Cheque in this regard. Refunds will be subject to the following:
Happy to help. We at HomBell are always there for you. If you have any query/concern or any suggestions than please let us know, just drop a mail to firstname.lastname@example.org / or call us at +91 9909254144
( between 9:00 am to 6:00 Pm from Monday to Saturday).
We at Hombell are committed to offer shipping all over India, Hombell will provide free shipping to most of major Cities in india except the places which are far away & not easily commutable or reachable & our delivery partners are not able to deliver easily, we will be charging as per their charges.
We are committed to ensure 100% Genuineness for the shopping done on Hombell.com. All products sold on Hombell.com are completely genuine. Our website is designed to help you find & order items easily, protect your data and deliver a great shopping experience, right from choosing your products to receiving them..